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Telephone recording, 5x voice compression, high-definition playback;
Support windows 2000,2003, xp, win7, win8 32 bit Simplified operating system

high-definition playback, fidelity, strong and stable performance,automatic recording.support winxp, 2000, 2003, win7, win8 32 bit simplified operating system
Work without PC, 5x voice compression, high-definition playback,remote management. Support Windows 2000, 2003, xp, win7, win8 32 bit operating system
PCI telephone recording card, LAN centralized management, a variety of recording mode selection Real-time monitoring, the print function, signal detection, time recording.
PCI telephone recording card, LAN centralized management, a variety of recording mode selection Real-time monitoring, the print function, signal detection, time recording.
  • USB Telephone Recorder Box
  • PCI Telephone Recording Card
  • Voice Logger
  • Customer Relationship Management
  • Audio Recording
  • COME800-DC2

    Model: COME800 - DC2


    Yes, it is a customer management software.

          Will your customer data through software to manage, easy entry, convenient query, convenient management and convenience of import and export, are more convenient than traditional business?? Just try our DC2.

          Telephone recording system is widely used, for call recording, in a variety of commercial, industrial and services applications, with unique value in recording real scenes and increasing working efficiency. This USB Recorder Box is market competitive with characters of being low-cost, easy to install and use, high reliability with low environmental requirements, high telephone and recording quality, compact and refined design with powerful functions.

    1. Composition: hardware + software + cable

    come800-dc2



    2.Application of environmental requirements

             (1) One PSTN telephone line and a common telephone
             (2) A PC with USB ports (either desktop or laptop computer). 
             Operating System of PC: Windows 2000, Windows XP and Windows vista.


    3.This USB recorder box is with the below major functions and features: 



    1. By simply connecting the PC and PSTN landline telephone with the USB recorder box, a powerful personal (or for specific working purpose) telephone recording system is set up, as shown in Figure 1. 
    2. USB plug and play, no need to install drivers. 
    3. Provide a powerful software for telephony recording management (Green software for Windows OS). 
    4. Support menu Popup when calls are incoming or outgoing. Record a complete call logs with all calls numbers, automatically recording the telephony communication, thus to enable convenient communication recall and recording playback with high-fidelity sound recording. 
    5. Digital recording technology applied, supporting 64 KBPS,mp3 and 8 KBPS compression format, to save storage space in PC. 
    6. Provide automatic gain recording function to ensure that voice of communication in both sides are sound loud, balanced and clear.
    7. Provide a powerful phonebook function, telephony recording management function and integrated memo note features, with exporting function to convert phone log into EXCEL forms. 
    8. Support dual standards call number detection (FSK and DTMF), automatically adaptive capability, with Caller ID accuracy rate up to larger than 99.9%. 
    9. High Resistance design in telephone interfaces, to ensure no impact to the original telephone system and no impact to communication between the two sides. 
    10. Smart phone line voltage measurement capabilities that can adapt to any telephone line environment.
    11.Soft dial up phone number

     

    4.Operation menu


    The management software of USB Recorder Box have a main program menu, which is composed of three submenuas: Operation, Backup and Help, as shown in Figure 2, Figure 3 and 4 below.


    The content of each region icons are illustrated in Figure 5.


    5.System Settings

    (1) General Setting

    (2) Voltage Setting



    (3) Dial up Setting




    5.Operating Instructions

    (1)Add Contact


    (2)Modify or Delete Contact

     Double-click in the phone book or right-click Contact name in Phone book page, select "Edit users Information " as shown in Figure 11, you can edit contact information
         To delete Contact information, right-click on the contact’s name, and select "delete this contact”.
    To delete Contact group, right-click on the group (except for unclassified group), select" Remove the group "will delete the name of the group, and the Contacts within this Group will automatically classified as in "unclassified group". As long as all the contacts in the "unclassified group" are deleted or regrouped completely, the unclassified group will automatically disappear from the list.

    (3)Backup and Restore Phonebook

     To facilitate users to backup and import contact information, the phonebook can be made a backup. The method is: Select "backup" menu, select "backup phone book" to backup phone book. While, in the "backup" menu, select "Restore the phone book" and then select the backup version of phonebook, the original contact information can thus be restored.

    (4)Export and import Phonebook

     In the "backup" menu, select "Export of telephone directories for Excel", the phone book will be saved as Excel format for viewing the full information of all contacts.select "Import of telephone directories from Excel", the phone book will be add from the excel phonebook .

    (5)Add Remark


    (6)Backup and Recall Call record




    (7)Search and Replay Call Record



    6.Technical parameters

    Parameter Value
    Model COME800-DC2
    USB interface: USB2.0 compatible
    Input impedance: >20 Kohm
    SNR:  typical 60 dB
    Frequency response:    300-3400 Hz
    Speech Coding:   A-law(64KBPS), 8 times compression(8 KBPS)
    Power:   <200mW
    Size: 75.5mm (L)*50mm(W)*20mm (H)